EC Carburetors has updated our contact options to better direct you to the service you need. Please review the information below to ensure your request is sent to the correct department for the fastest response.
Technical Support
For all technical support inquiries, please email us at: [email protected]
We strongly recommend email as the primary form of communication for technical support. It allows us to:
- Provide detailed, written responses that you can refer back to
- Include helpful photos, diagrams, or video links
- Research and respond thoroughly to help you meet your performance goals
Before reaching out, be sure to check our blog, technical pages, and social media—many common questions are answered there for free.
Shipping, Returns, and Order Issues
For questions regarding shipping, returns, or order cancellations, please contact: [email protected]
Sales & General Inquiries
For general questions, product availability, or pricing, please reach out to: [email protected]
Phone Calls & Voicemails
At EC Carburetors, we prioritize high-quality, technical support over traditional sales calls. That’s why we do not maintain a conventional sales staff. Instead, our highly experienced technicians are here to assist with performance-related questions and EC Products.
If you choose to call us, please leave a voicemail that includes:
- Your full name
- A callback number
- A detailed message including your order number, specific part or product you're calling about
Please Note:
We only return calls related to EC Products or items purchased directly from our store. If your question involves a product not sold by EC Carburetors, please contact the original seller or manufacturer.
Tillotson T4 & 225RS Support
For support specific to Tillotson T4 or 225RS engines, please contact: [email protected]
Technical
Sales
Shipping
