Our Return Policy
We want you to love your purchase! If for any reason you’re not completely satisfied, we’re here to help with returns — just please keep a few things in mind:
- Please contact us within 7 days after your order is delivered if you need to return something.
- You’ll need to send the item back within 30 days of receiving it.
- Returns must be approved by us first — unauthorized returns can’t be accepted.
- Make sure your item is in new, unused condition and includes all original packaging and parts.
- Don’t forget to include a copy of your receipt and a short note explaining the return.
What to Expect
- Once we receive and inspect your return, a 20% restocking fee will be deducted from your refund.
- Shipping costs are non-refundable.
- Refunds will be sent back to the original payment method you used to place the order.
Items That Cannot Be Returned
Some items are final sale and cannot be returned:
- Clearance or Closeout products
- Special or Custom Orders
- Used or Installed Parts
- Cut-to-Length Items
- Customer Modified or Damaged Parts
If you’re unsure whether your item can be returned, just ask!
Return Policy FAQ
Q: How do I start a return?
A: Contact our customer service team within 7 days of delivery. We’ll guide you through the process and provide a return authorization.
Q: Can I return an item without a receipt?
A: Unfortunately, we require a copy of your receipt to process returns.
Q: What condition must the item be in?
A: Items must be unused, complete, and in their original packaging.
Q: Will I get a full refund?
A: Refunds are minus a 20% restocking fee, and shipping charges are non-refundable.
Q: How long does it take to get my refund?
A: Refunds are processed once the returned item is received and inspected. It typically takes 5-10 business days.
Q: Can I exchange an item instead of getting a refund?
A: We currently process returns as refunds only. You can place a new order for a different item.
